One of the latest growing trends in the world of business, especially information technology sector is the transition of specific areas of its infrastructure to a model of managed services. In this case, enterprise-level IT departments use a reliable managed service provider (MSP) to take over certain tasks/duties. Such services come with many benefits and some drawbacks. In that regard, here are some pros and cons of managed services:
Pros of Managed Services
Managed services cost less than your IT infrastructure staff. In fact, it will cost you much less to host in bulk. Buying new bandwidth and servers while at the same time recruiting a new team to host just a single set of services can be costly than hiring another company or outsourcing your services. By hosting several instances of the same stack reduces costs and increases efficiency.
Easing Maintenance Infrastructure
Managed services often encapsulate best practices and several solid choices. Selecting a suite of certain applications to meet certain business need can be challenging, but a business that hires services of a managed hosting service provider or any other planning program, can always certain that the proposed solutions will be properly integrated to meet a certain set of needs. Such services are managed securely and always updated. Additionally, managed services usually come with service level agreement that commits to higher availability.
This kind of services is also easy and fast to deploy. Most often, it’s possible to set-up infrastructure in a few minutes/hours, rather than several days that you would require to set-up and network all physical servers. Managed services can scale to meet new demands, hence no need to acquire new personnel and hardware as the demand increases.
Cons of Managed Services
In fact, when a company depends on managed services, they usually assume that the business will be well managed and hike a lot. If the providers of such services fail to meet certain needs of your business, then they will be blamed. If that is the case, their reputation can be hampered.
It’s common that the company may not get a great result from a managed service provider. If the company decides to switch to another MSP, they usually have higher expectations from the 3rd party service provider.
Lastly, MSPs typically store information outside the infrastructure of the business. In many industries, this can be a perfectly acceptable choice, but well-regulated sectors like healthcare may need such service providers strongly adhere to the additional standards. Such compliance can also increase costs and complexity.